Dome Home Automation by Elexa Return Policy
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We offer a 30 day return period on Dome products
- Returns in new condition with
original packaging and accessories will receive a refund.
- Returns must be postmarked
within 30 days of original ship date.
- Refunds will be credited to the
original method of payment in the amount of your original purchase
price. Refunds are usually reflected on your account within 7
business days of our receipt of your return.
- Customer is responsible for
return shipping charges.
Exceptions to 30 day return period
- Defective items returned within
30 days will be replaced at no cost to you. We will send you a
prepaid shipping label for your return of the defective item (U.S.
customers only).
- Defective items outside of the
30 day window are subject to our warranty.
- To process an exchange, please
contact our Support Team.